Industry-Leading Protection.
Enjoy peace of mind with complete coverage from the JasprCareTM experts who know your Jaspr best.
What JasprCareTM Includes
New filters automatically shipped every six months.
Maintain sensor accuracy with replacements shipped every 36 months.
And we back it all up with our lifetime warranty. If you're in a rental or service plan engagement, you're covered.
All-Inclusive Warranty
One Year Of Coverage
Begins on date of delivery
Upgrade to Lifetime Coverage
With JasprCare, you instantly extend your warranty for the life of your agreement
Full Coverage
JasprCareTM covers all issues stemming from the manufacturer
Transferable Between Owners
If you pass your device on to someone else, we’ll cover them too
Simple Warranty Claims
Only the serial number of the unit is needed to submit your claim.
Sustainable Service
Keeping with our mission to maintain environmentally-friendly service, we may utilize refurbished parts to fix or replace purifiers
Make a warranty claim in 3 easy steps
Start a Claim
Submit your claim using the form below
Connect with Us
We’ll get in touch to determine if the issue can be fixed remotely
Problem Solved
Our guarantee: We’ll either repair your device, or replace it with a factory-certified unit
This warranty shall not apply to damage caused through misuse, wear and tear, neglect, unauthorized repair, to damage caused through installation, adaptation, modification or use in an improper manner or inconsistent with Jaspr’s operating and maintenance instructions, wear or deterioration due to environmental conditions or to damage occurred during transit. Jaspr purifiers are designed for use in a stationary location in a home or office environment and are not permitted for any construction or home service use. Jaspr will not be liable under this warranty for any fault or damage arising from defective workmanship, if the product has been serviced, repaired or modified by any person other than the manufacturer's authorized service personnel or if the instrument’s serial label has been removed or tampered with.