Our Promise of Care

JasprCareTM, our all-inclusive service plan, keeps your air purifier in optimum condition so you can continue to breathe healthy, safe, clean air.

Industry-Leading Protection.

Enjoy peace of mind with complete coverage from the JasprCareTM experts who know your Jaspr best.

What JasprCareTM Includes


New filters automatically shipped every six months.


Maintain sensor accuracy with replacements shipped every 36 months.


And we back it all up with our lifetime warranty. If you're in a rental or service plan engagement, you're covered.

All-Inclusive Warranty


One Year Of Coverage

Begins on date of delivery


Upgrade to Lifetime Coverage

With JasprCare, you instantly extend your warranty for the life of your agreement


Full Coverage

JasprCareTM covers all issues stemming from the manufacturer


Transferable Between Owners

If you pass your device on to someone else, we’ll cover them too


Simple Warranty Claims

Only the serial number of the unit is needed to submit your claim.


Sustainable Service

Keeping with our mission to maintain environmentally-friendly service, we may utilize refurbished parts to fix or replace purifiers

Make a warranty claim in 3 easy steps


Start a Claim

Submit your claim using the form below


Connect with Us

We’ll get in touch to determine if the issue can be fixed remotely


Problem Solved

Our guarantee: We’ll either repair your device, or replace it with a factory-certified unit

This warranty shall not apply to damage caused through misuse, wear and tear, neglect, unauthorized repair, to damage caused through installation, adaptation, modification or use in an improper manner or inconsistent with Jaspr’s operating and maintenance instructions, wear or deterioration due to environmental conditions or to damage occurred during transit. Jaspr purifiers are designed for use in a stationary location in a home or office environment and are not permitted for any construction or home service use. Jaspr will not be liable under this warranty for any fault or damage arising from defective workmanship, if the product has been serviced, repaired or modified by any person other than the manufacturer's authorized service personnel or if the instrument’s serial label has been removed or tampered with. 

Start a claim